Last Updated: 29 May 2026
This policy explains how we handle your information, website enquiries, project requests, payments, domains, hosting, AI assistant interactions, and service-related matters.
Maphake Automation is a South African web design, AI assistant, and business automation service provider. We help businesses build professional websites, AI assistants, booking systems, lead capture systems, WhatsApp integrations, and automation workflows that help them save time, respond faster, and run smoother.
We may collect your full name, business name, email address, phone or WhatsApp number, type of business, services you are interested in, budget range, domain or hosting details, and information submitted through forms, chat, email, or WhatsApp.
We use your information to respond to enquiries, recommend services, prepare quotes, communicate about projects, set up websites and systems, provide support, improve our website, and follow up about service requests. We do not sell your personal information.
Our AI assistant helps visitors understand services, pricing, packages, add-ons, domains, hosting, booking systems, and automation options. Please do not share sensitive personal information, passwords, banking details, or private business information through the AI assistant.
Maphake Automation respects your privacy and aims to handle personal information responsibly and lawfully. You may request access, corrections, or deletion where legally and practically possible by contacting info@maphakeautomation.co.za.
When you submit a contact form, quote form, booking request, or lead form, you agree that Maphake Automation may use the information you provide to contact you about your enquiry.
Website package prices do not automatically include domain registration, hosting, business email, or paid third-party tools unless clearly stated in writing.
Clients should register and own their domain under their own name or business account. Maphake Automation can assist with setup, connection, and DNS guidance, but domain ownership should remain with the client.
Some projects may require third-party tools. These tools may have their own fees, terms, limitations, and privacy policies. Maphake Automation is not responsible for downtime, pricing changes, technical issues, or policy changes caused by third-party platforms.
Email: info@maphakeautomation.co.za. Phone / WhatsApp: 066 451 2823. Location: South Africa.
